1.1. BUYER
    Name/ Surname / Title
    E-mail address
    1.2. SELLER
    E-mail address
    The subject of this Contract is to determine the mutual rights and obligations of the Parties hereto as per
    the provisions of the Act on the Protection of the Consumers and the Regulation on Distance Sales
    Contracts as well as all other applicable regulations and applications related to the sales/ purchase and
    delivery of the product(s) with the below stated properties and the sales price ordered by the Buyer via the
    electronic environment via the website www.metalzor.com (hereinafter “the Website” or the Site”) of the
    3.1 The Product(s) will be delivered to the address of the Buyer stated above. Even if the Buyer will not
    be present at the delivery time, the Seller will be deemed as it has performed its obligation s hereunder
    fully and completely. Therefore, any and all losses and damages due to the late receipt of the Product by
    the Buyer, any delay in the delivery thereof attributable to the cargo company and/ or the return of the
    Product to the Seller shall be solely incurred by the Buyer.
    Cargo Fee: is EUR____, and shall be added to the order price and paid by the client. It is not included in
    the product price.
    3.2- Payment Type: Credit Card __ installments transaction (Please read the following explanations)
    At the above section it is provided how many installments will be used to pay the amount of the order to
    be transmitted to your bank.
    The Buyer, based on the fact that the term sales may be conducted only through credit cards issued by the
    banks, agrees, declares and undertakes that it shall confirm the information related to the interest rates and
    delay interests with the bank separately, that the provision on the interest payments and delay interests
    shall apply pursuant to the credit card contract between the Bank and the Buyer. In installment
    transactions the provisions of the contract concluded between the Buyer and the bank issued the relevant

card shall apply. The payment dates for the credit card shall also be determined between the bank and the
Buyer as per their agreement. The Buyer is entitled to follow the number of installments and payments
thereof on the account summary to be sent by the bank.

    4.1. The Buyer hereby declares that he/she has learned the information on the basic properties, sales price
    of the Product(s), payment type, and the other preliminary information including delivery information
    from the website, and that he/she has agreed and confirmed such information via the electronic
    4.2. The Buyer shall also be deemed as he/she has agreed that he/she has obtained the information on the
    basic properties, sales price of the Product(s) in Euro, payment type and delivery information fully and
    completely with its agreement on the preliminary information via the electronic environment before the
    execution of the Distance Contract.
    4.3. The Products subject to the Contract shall be delivered to the Buyer or the person/ entity to be
    designated by the Buyer within the period as prescribed in the preliminary information at the Website
    depending on the distance of the Buyer to the Seller provided such period shall not exceed 30 days legally
    allowed delivery period.
    4.4. The cargo fee shall be paid by the Buyer. The Seller may not be held liable for any failure of delivery
    of the ordered product to the Buyer for any reason whatsoever which is not attributable to the Seller.
    4.5. The Seller is liable for delivery of the Products fully, completely and robustly, having he properties
    stipulated in the order and together with warranty certificate and product manuals, if applicable.
    4.6. The Seller may supply product(s) at the same quality and price provided to inform and obtain
    approval from the Buyer before the expiry of its performance period under the Contract.
    4.7. If it will become impossible to conduct the delivery of the product(s) subject to the Contract, the
    Seller will inform such situation to the Buyer/ Consumer within the period of performance stipulated in
    the Contract and return the collected amount from the Buyer to him/her in single amount within 10 days.
    4.8. It is required to confirm the preliminary information form via the electronic environment for the

delivery of the Products. The Seller shall be released of its obligations hereunder in the event of non-
payment of the price of the Products or any payment will be cancelled from the bank records for any

reason whatsoever.
4.9. If the relevant bank or financing institution will not pay the price of the Products to the Seller due to
any unfair or illegal use of the credit cards provided such use will not be due to the faults of the Buyer
after the delivery of the Products, the Buyer shall return the Product delivered to him/ her to the Seller
within 3 days. The cargo fees related to such return shall be borne by the Buyer.
4.10. The Seller will inform any failure of delivery within the prescribed period due to any force majeure
conditions including extremely adverse weather, interruptions in transportation. In such a case, the Buyer
may choose any of the followings: (i) cancel the order, (ii) replace the Product(s) with the equivalent
product(s), and/or (iii) postpone the delivery of the Products until the ceasing of the force majeure
condition. In the event of cancellation of the order by the Buyer, the payment collected from him/ her will
be returned to him/her within 10 days in cash and single amount. For the payments performed by the
buyer via credit card the price of the Products shall be returned to the bank within 7 days from the
cancellation. Since there will be a banking process related to the return transaction, the Buyer hereby
understands and agrees that the Seller will not be able to control any delays and accordingly shall not be
held liable for the period from the return of the amount to the credit card and its reflection in the card
account by the bank.
If the Buyer will use its cancellation right, or if the Product subject to the Contract may not be supplied

for any reason whatsoever or if it will be decided by the Arbitration Committee to return the price of the
order to the Consumer, the return procedure of the amount to the credit card shall be as following:
The Bank may perform the return in installments in line with the number of installments the Buyer
preferred in the payment. After the payment of the Product price by the Seller to the Bank in one single
amount; the Bank, for the return of the installments to the credit card of the Buyer, may transfer the
returned amount to the account in installments in order to avoid any problem to any of the parties
involved in the transaction. If the amounts of the installments will not match the statement dates of the
card, each month 1 return will be reflected in the card and after the expiry of the installments the number
of the installments paid by the Buyer before the return date shall be reflected thereafter and shall be
deducted from his/her payables.
In the event of return of the goods and services paid through a credit card, the Seller may not return the
collected amount in cash pursuant to its agreement with the bank. The return to the credit card will be
conducted as defined above by the bank upon the return of the amount by the Seller in single amount.
In the payments performed through payment at the door or bank transfer/ EFT transfer, the return will be
performed through bank transfer to the designated bank account of the Client (the account holder must be
the person named in the invoice).

    If the Buyer will fail to make any payment related to the transactions conducted with a credit card, he/she
    will pay the interest amount and be liable against the bank pursuant to the credit card contract concluded
    between him/her and the bank. In such case the Bank may use applicable legal remedies; request the
    refunding of any legal expenses and attorney fees from the Buyer, and the Buyer agrees to pay any losses
    and damages incurred by the Seller due to the delayed performance of the debt by the Buyer, in any case.
    The Buyer is entitled to use his right of withdrawal from the Contract by denying the products without
    any legal or penal liability and without any justification therefore within 7 (seven) days from the delivery
    of the Products to him/ her or his/her designated person/ entity, in the distance sales contracts. Any
    expenses occurred from the right of withdrawal shall be incurred by the Seller.
    For any use of right of withdrawal, it is required to send a notice to the Seller with registered mail with
    return receipt, fax or e-mail within 7 days, and the relevant product should not be used as per the
    provisions of the article 6 herein.
    In the event of usage of the right of withdrawal:
    It is required to return
    (i) the invoice;
    Important Warning: If the invoice of the products was issued to a legal person, it should be returned with
    the return invoice issued by the returning entity. The order returns issued to the entities shall not be
    completed without such RETURN INVOICE.
    (ii) box, package, and standard accessories, if any,
    to the Buyer or the person/ entity to be designated by the Buyer together with the Product, without any
    missing item.
    The Seller, within 10 days from the receipt of the notice of withdrawal, shall deliver the total price and
    the documents establishing commitment/ debt on the Buyer within 10 days and receive the returned
    products within 20 days.

If any decrease will occur in the value of the Products for any reason attributable to the Buyer or if it will
become impossible to return the Product, the Buyer will indemnify the Seller in line with its default.
If the right of withdrawal defined hereunder will be used causing an order to fall under the minimum
amount defined in a campaign the discount defined in such campaign will be cancelled.

    It is not allowed to return the products which may not be returned in line with their properties.
    If there will be more than one product in the order of the Buyer, the Seller will be entitled to send the
    consignment partially. The Buyer is obligated to control the number of the Products whether it fits with
    the number of the Products indicated on the invoice. The Seller will issue a separate invoice for any
    partial consignment delivery. If the number of the products indicated on the applicable invoice are not
    contained in the consignment the Buyer is obligated to request from the cargo officer to issue a report for
    missing delivery. Otherwise, it shall be deemed as if the number of the Products specified on the invoice
    has been delivered to the Buyer completely and without any missing item.
    The Consumer Arbitration Committees and the Consumer Courts located at the place of the Buyer’s
    domicile and the purchase place of Products shall settle any dispute between the Parties related to the
    Contract up to the value as declared by the Ministry of Customs and Trade (TR).
    The Seller is entitled to give its complaints and objections to the Consumer Arbitration Committees and
    the Consumer Courts located at the place of the Seller’s domicile and the purchase place of Products shall
    settle any dispute between the Parties related to the Contract up to the value as declared by the Ministry of
    Customs and Trade (TR) in December each year.
    The information related to such monetary limit value.
    This Contract is concluded for commercial purposes.
    SELLER :
    BUYER :
    DATE :